About This Course
Assertive communication enables employees to reach to the agreement and alignment of differences by fostering open conversation with others in an organization.
This one-day engaging workshop incorporates practical tools and methodologies to the participants in leaning to speak assertively and allow other to share their opinion. Eventually, they will come out the mutual-agreed ideas, make the win-win decisions, and then act on agreed decisions with colleagues.
Learning Objectives
- Understand what conflict management and different techniques to handle it
- Master your mind- be focused to what to achieve
- Increase confident level to communicate with the aggressive communicators
- Practice assertive communication for team collaboration
Prerequisites
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Target Audience
Managers, Executives and etc
Training Outline
- About Workplace Conflict
- Workplace Communication Styles
- Building confidence in Communication- ‘Speak Up’
- Practice Assertive Communication at workplace