Responsibilities

• Supporting customers through technical and administrative activities
• Understanding customer needs and concerns
• Providing a high level of customer service
• Preparing and submitting service reports
• Providing technical direction to the team
• Participating in the training of new team members                                                          

Requirements

• Minimum of a Diploma in Electronic/Electrical Engineering or similar field
• Able to read PLC
• Able on 24x7 on call with 2 hours onsite respond
• Able to travel to oversea and Northern region of Malaysia
• Excellent verbal and written communication skills in English
• Ability to effectively communicate with customers
• Strong problem-solving skills
• Ability to work independently
• Ability to work well in a team environment
• Strong organizational skills
• Ability to work under pressure