ISO 9001:2015 Awareness (QMS113)

13 July 2017 - 14 July 2017

OVERVIEW
The purpose of this training is to provide participants the new version ISO 9001:2015 requirements in order to evaluate the gap to achieve compliance to ISO 9001:2015 new version of QMS. Identify needs and actions to close the gap, implementation, and maintain ISO 9001:2015 Quality Management System.
Ultimate focus is placed on the understanding of new version of ISO 9001:2015 to verify the compliance to new version of Quality Management System.

OBJECTIVES
At the end of the program, the participants will be able to:
• Knowing ISO 9001:2015 key concept
• Understand ISO 9001:2015 requirements
• Plans actions to implement ISO 9001:2015

COURSE OUTLINE
1) Introduction of ISO 9001:2015
• ISO 9001: 2015 Development Process
• Why ISO 9001 is Being Revised
• Main Changes
• ISO 9001:2015 Structure
• ISO 9001:2015 Timeline and Certification Transition Timeline
• What Should an Organization Do Now
2) ISO 9001:2015 Requirements
• Context of Organization
• Leadership
• Planning of Quality Management System
• Support
• Operation
• Performance Evaluation
• Improvement

METHODOLOGY
This course will be conducted in the form of lecture, and discussion. Each stage is discussed and practical applications example will be given.

WHO SHOULD ATTEND
The target audiences include all internal auditor and who involve in implementing.
Personnel interested in ISO 9001 2015.

DURATION
1 Day

TRAINER’S PROFILE
LEE GUAT CHOW, tutor is a full time professional in management consulting, system auditing and training providing with many years of working experience with organizations in setting-up and successfully maintains their quality management system. Lee Guat Chow able to share her experiences, provide practical advice and proposal, and share common pitfalls faced by real-life organizations in quest towards ISO 9001 certification.
She is equipped with over 17 years of manufacturing working experience in domestic and international organizations. Since year 2001, she has been appointed as company Quality Management Representative and as Environmental Management Representative in year since 2007.
During her employment as MR, she managed a cross functional team to develop the management system for certification& assurance for certification body assessment audit, as a lead auditor to conduct audit for internal organization and suppliers to meet organization objective goals.
During her employment as QE manager since year 2008, she was appointed as customer quality window to develop and to deliver customer product and system requirement with change management activities especially from automotive (Volkswagen, Volvo, Alfa Romeo) and aerospace (Rockwell Collins) customers.
She is highly experience in conducting process capability &validation assessment for newly developed or improved process from different market sector customers like Motorola, Hitachi, Canon, Rockwell Collins and WABCO.
She is a certified trainer under PSMB Train the Trainer. She conducts training for management system requirement, auditing skill, AIAG core tools, technical tools and customer requirement for product & system to both internal and suppliers to bring up people competency.
Working Experience
ISO 9001 Lead Auditor (>12 years)
ISO/TS 16949 Lead Auditor (>4 years)
ISO 14K Lead Auditor (>5 years)
QMR (>12 years), EMR (>5 years)
Quality Engineering Manager (>10 years)
Supplier Quality Development, Certification & Auditing (>3 years)
Internal Trainer (>4 years)
Freelance Consultant (>4 years)
3rd Party Auditor

Market Sector Experience
Automotive & Aerospace Products
Injection Molding, Plastic & Rubber Products
Electrical, Optical & Telecommunicating Products
Flexible Printed Circuit Manufacturing
Disk Drive, LED & Molding Manufacturing
Chemical, Plating & Packaging Conversion Process
SMT & Box Build Process Assembly
Construction, Food & Beverage Process

Training Providing Course
Quality Management System Requirement (ISO9001, ISO/TS16949)
Environmental Management System Requirement (ISO 14K) & Related Auditing Skill
Good Manufacturing Practice
Process Signoff / Validation
AIAG Core Tools (APQP, PPAP, FMEA, MSA, SPC)
Technical & Problem Solving Tools

Education
Bachelor's Degree in Chemist


SIM LAM THONG (TQC & TPM, 5S/6S, Project Management Consultant) has more than 23 years of vigorous involvement in TQC/TPM/5S/6S activities, Statistical Application, GD&T, Problem Solving and Project Management training. He has a lot of "Hands on" and practical experience on SPC/ SQC/ QCC/ TQC/ TPM/ TS16949 implementation, statistical application for industry’s measurement and part tolerancing, 5S/TQC/TPM audit and providing in-house consultation services to many local and overseas companies.
He specializes in Quality, GD&T, 5S/6S, TQC, SPC, 6σ quality implementation, Productivity and TPM training/consultation, Industrial Statistics Application and Design of Experiments Training and implementation. He has vigorously involved in implementing and developing 5S/TQC/QCC/TPM Activities in many local multinational and has presented many technical working papers in local and international Quality Conventions such as ICQCC in Hong Kong, Japan and others. He has been conducting training for many multinationals such as Renesas Semiconductor, Hitachi Metals, Hitachi Consumer Products (KL), ICI Products (M) S/B, Hewlett Packard, Acer Computers, Mabuci Motors, VDO, B Braun Medical Industries, Fairchild Semiconductor, Motorola Penang, ACM Chemical, Seagate Penang, Hong Yuen (Hong Kong) and many local companies such as Daibochi (M) S/B (Melaka), Malaysian Rubber Gloves, Belton Industries etc. He has also help Hitachi Semiconductor and Hewlett Packard (M) S/B won the Malaysian National Champion in National QCC Convention in 1995, 1996 & 1997.
Prior to working as a consultant he has been working as a TPM/TQM Manager for a large multinational company for 12 years. He has been actively working with engineers to solve engineering and designing problems and application of statistics.
He is currently the TQC/TPM, 6σ Quality, Statistics, 5S and Management Consultants for Shin Etsu Handotai (Shah Alam), Osram, On Semi, Agilent, Samsung Corning, Unisem, Linear Semiconductor, Tessy Plastics (Shanghai), Diethlm Aluminium Works (Singapore), Matsushita Electronic Motor, Renesas, Seagate Penang, Carsem Semiconductors and TFP Plastics. Areas covered including Total Productive Maintenance (TPM), TQC, Measurement Uncertainty & Calibration implementation, Statistical application for 6 sigma and Continuous Improvement. He has also been a 5S consultant for Malayan Flour Manufacturing (MFM) Groups of companies.
He possesses a B.Sc. Ed. (Hons.) (Mathematics/Physics) and M. Sc. (Taguchi Experimentation) both from USM, Penang. He can communicate in English, Bahasa Malaysia and Mandarin with major dialects such as Cantonese and Hokkien.

DURATION
2 days

COURSE FEE
Program 100% claimable under SBL Scheme
PSDC Members: RM 690/pax
Non-Members:   RM 750/pax

*All prices listed above are subjected to GST effective 1st April 2015