Creative Thinking, Problem Solving And Decision Making Skills (ADT 112)

26 September 2017 - 27 September 2017

INTRODUCTION
Creative Thinking, Problem Solving and Decision Making workshop is specially designed to expose the team with the necessary activities with fun and excitement, so that the individuals and teams can move ahead and create endless possibilities in problem solving. It also attains to expose participants to the intricacies of decision making; to decide and manage the decision.
This workshop will ultimately enable the participants to be more creative, productive, synergized, motivated, competent and professional in working together to achieve success and excellence internally and externally.

OBJECTIVES
• Bring out the creativity and winning ways of successful individuals / teams
• Generating new ideas to solve problems and reach new heights in the organization
• Improved decision making, communication and leadership skills
• Practice creativity (problem solving), leadership and confidence (decision making)
• Application of tools and techniques with alternatives in problem solving and decision making

COURSE OUTLINE
Module 1: Introduction
• Why Creativity? And what is Creativity?

Module 2: Problem Analysis Complemetary Tools
• Root Cause Analysis
• The Importance of the Why Question
• Ishikawa Fishbone Concept
• Case Study and Debrief

Module 3: Steps to Creativity (the creative cycle)
• What you know? -> Think! Think! Think! -> Formation -> Eureka! -> Development

Module 4: Creative Problem Solving Tools and Methods
• Imagination / Visualization / Fantasy
• Media; TV, Internet, Radio
• Random thoughts and input
• Questions are the answers
• Display Thinking
• Brainwriting
• Brain & Heart-Storming – guidelines and steps

Module 5: Start a Creativity Culture and Expanding Organizational Innovation
• Innovate to Succeed
• Rewards and recognition
• Improvisation and new techniques
• Encourage and lead by example

Module 6: Decision Making Skills and Techniques
• The 7 Decision Making Steps
• Applying the process
• What are the options and results
• Balancing the results with risks

METHODOLOGY
CREATIVE & FUN activities, discussions, stories, games, ideas sharing with continuous evaluation and real time feedback.

TRAINER’S PROFILE
Michael Lim, a Master in Industrial Management graduate, has 28+ years of extensive practical experience having held various local and regional positions as manufacturing operations manager, senior Asia Pacific learning and development manager and senior Asia Pacific leadership development program manager in multinational companies.
His expertise covers manufacturing, quality (including ISO audits) and productivity improvement processes & tools; human resources and organizational development and learning strategies/processes such as people participation and empowerment processes, human resources processes & programs eg. TNA, performance management, leadership development, talent management and succession planning.
He facilitates strategic planning sessions at both organization and functional department levels. (Beneficiary companies: Motorola, Dell, Esquel, Komag, and Antah Schindler).
Michael also conducts executive coaching for managers and directors using the 1800 and 3600 feedback survey process. (Dell)
He designs, develops, customizes and delivers training programs (covering diverse areas such as soft skills, leadership and manufacturing programs, teambuilding, etc) Certified trainer for:
• Train the Trainer (PSMB)
• DDI’s Certified Assessment Center Assessor, Techniques for Empowered Workforce, Interaction Management,
• Learning Map (Roots Learning, USA),
• Advanced Dialogue Skills (Dialogos Consulting, MIT, USA),
• Teambuilding (PSDC and Dell),
• CoRT Thinking (Edward de Bono’s ),
• Motorola Certified Instructor, and Certified Trainer (PSMB, Malaysia)
• Executive Presentations (Dell)
• Leadership Imperative programs (Dell) and Coaching and Feedback Skills (Dell)
• Business and Financial Acumen (Dell)
• Individual Dignity Entitlement (Motorola’s employee engagement program)
• Manufacturing Cycle Management (Motorola)
• Participative Management Process (PMP, Motorola)

DURATION
2 days (9am – 5pm)

COURSE FEE
Program 100% Claimable under SBL Scheme
PSDC Members: RM 750/pax
Non-Members:   RM 820/pax

All prices listed above are subject to GST.

Training dates are subject to change